Customer Testimonials

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Google Apr 12, 2021

I have had great service since I started taking my car to Rusnak BMW. Art Simcox has been my service advisor and has taken care of any issue that arises.

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Google Apr 12, 2021

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Google Apr 11, 2021

Great experience acquiring a 540i. Smooth ordering, shipping, & acquisition of vehicle. Darren did a great job. Glad Kevin referred me. Also, Lauren did a fantastic job drilling down & explaining details of the interior consul.

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Google Apr 10, 2021

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Google Apr 9, 2021

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Google Apr 8, 2021

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Google Apr 8, 2021

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Google Apr 8, 2021

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Google Apr 6, 2021

Service advisor Bob Martin went out of his way to address a repair issue with my car. He made me a long-term BMW owner and customer of Rusnak BMW!

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Google Apr 4, 2021

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Google Apr 4, 2021

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Google Apr 3, 2021

Ken, Leo, Carl, Jim, Jeff, Martik, Lauren, Vanessa...the best of the best!

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Google Apr 3, 2021

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Google Apr 3, 2021

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Google Apr 2, 2021

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Google Apr 2, 2021

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Google Apr 1, 2021

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Google Mar 31, 2021

Heads up mph still not correct after 3 serviced!

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Google Mar 31, 2021

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Google Mar 30, 2021

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Google Mar 29, 2021

Great service ... very personable professional respectful and courteous. Highly recommended the team... plus good cars.

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Google Mar 28, 2021

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Google Mar 28, 2021

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Google Mar 26, 2021

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Google Mar 26, 2021

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Google Mar 26, 2021

My 4th vehicle purchased from Mark Weisberg and Leo Berry, such a pleasant seamless experience! Highly recommend them!

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Google Mar 25, 2021

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Google Mar 25, 2021

Great service!

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Google Mar 24, 2021

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Google Mar 24, 2021

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Google Mar 22, 2021

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Google Mar 22, 2021

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Google Mar 21, 2021

I was in & out in 1 hour for my 1 year service!!! What a pleasure!!

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Google Mar 21, 2021

Great service, clean facility, nice folks and they always have my car ready when promised and it’s always cleaner than when I dropped it off.

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Google Mar 21, 2021

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Google Mar 21, 2021

I got my BMW 525 with Affordable price and extremely service from Martik G . Thank you

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Google Mar 20, 2021

Art is amazing! Every service appointment he has been hands on an always exceeded all of my expectations!

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Google Mar 19, 2021

Super professional, clean and kind people. They serviced my car in under 2 hours, washed it and gave it back perfectly! Thanks

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Google Mar 18, 2021

Josh, is aways on top of all the needs of his clients. Satisfaction guaranteed !

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Google Mar 17, 2021

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Google Mar 17, 2021

I brought in my X3 for its maintenance appointment. I received excellent service. Vick took care of everything. I needed a ride to work and he ordered an Uber for me. I am so glad I got the maintenance package when got my car. It was worth it. Wipers were replaced and batteries replaced in both key fobs. I highly recommend Rusnak BMW. They make service appointments seamless.

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Google Mar 17, 2021

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Google Mar 16, 2021

The entire staff is extremely kind and helpful — really appreciated the super fast digital signing process for leasing. I have never experienced such an efficient car buying experience. Super thanks to Robert Rosas and his team - such a pleasant experience. Many thanks to LeCoya who helped me meander through securing a great car with all the features I needed. Thanks to Arleta who walked me effortlessly through finance. Many thanks to the finance advisor Leila. Thanks to Fred for presenting a super shiny car with a full tank of gas and such a great ending to receive great tips ...

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Google Mar 15, 2021

I have worked with Mickey Belt for years and he is one of the best in the business, knowledgeable, helpful and super friendly. I came in not really sure what I wanted to lease and Mickey spent extra time with me to make sure I ended up with exactly what I was looking for. I can’t recommend Rusnak and Mickey enough — all around friendly staff and amazing selection of cars.

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Google Mar 14, 2021

Loved Renee Norris Very helpful.

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Google Mar 11, 2021

My service specialist Josh is very knowledgeable proficient and helpful. He may recommendations according to the diagnosis found which saved me a ton of money.

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Google Mar 11, 2021

Easy online booking and a loaner for the day.

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Google Mar 11, 2021

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Google Mar 10, 2021

Great service throughout the dealership! Worth my drive there!

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Google Mar 9, 2021

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Google Mar 9, 2021

Vick was extremely helpful and accommodating. Thank you for helping us and for the amazing service!

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Google Mar 8, 2021

Easy checkin, had a loner car available and car done on time. Very happy!

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Google Mar 8, 2021

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Google Mar 7, 2021

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Google Mar 6, 2021

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Google Mar 6, 2021

Darren has help me with last two M500i and he is first class. We had a great experience both times and would recommend anyone considering a BMW to get in touch with him as the online manager.

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Google Mar 6, 2021

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Google Mar 5, 2021

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Google Mar 5, 2021

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Google Mar 4, 2021

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Google Mar 4, 2021

It was perfect!

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Google Mar 4, 2021

Great experience overall.

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Google Mar 4, 2021

I’ve bought and sold many cars over the years and my experience at Rusnak BMW was far and away the best I’ve had. The team was straight forward, reasonable and accommodating. Because of COVID I had a unique situation that required several members of their team to go above and beyond to help get the deal done. Great job by all but special thanks to Patrick and Dylan.

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Google Mar 4, 2021

Josh Gates is one of the best service advisors/writers I have ever had the pleasure of dealing with. Collectively, our family has 6 BMW’s and Josh is our go to guy. He is always efficient and takes extremely good care of us. I recommend RUSNAK BMW and Josh Gates to anyone that has had a bad experience with Other BMW dealers or any other advisor but in particular with Bob Smith BMW.

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Google Mar 2, 2021

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Google Mar 1, 2021

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Google Mar 1, 2021

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Google Mar 1, 2021

Mike Powell, my service manager, got me in and out and all issues handled! The convenience and workmanship make it my go to place as my Beemer hits the 100k mark and still runs like new!

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Google Feb 28, 2021

I had a very smooth and easy process at BMW Rusnak with Dylan. He was very professional, caring, and listened to what was important to me. I recommend asking for him, I’m sure you will get the same experience. The Manager, Robert, is also very kind. He stayed until 9pm until we were done! Talk about committed and caring. Thank you!

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Google Feb 28, 2021

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Google Feb 27, 2021

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Google Feb 23, 2021

Thanks for Claude and Leila to help me find the car I wanted with a great deal. My experience with Ruskan BMW is great. All of their staff are super friendly, polite and I felt welcomed. Although the car couldn't been delivered to me but paperwork was fast. I will definitely see them in three years to renew my lease.

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Google Feb 22, 2021

Good service

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Google Feb 20, 2021

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Google Feb 20, 2021

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Google Feb 20, 2021

Bob Martin, my longtime service advisor, is friendly, thorough and knowledgeable. He is available when I arrive for my appointment and contacts me promptly when my car is ready to be picked up—always on time and looking beautiful!

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Google Feb 19, 2021

It's always a good experience at Rusnak BMW. ART SIMCOX is an excellent service writer and MARK W is an excellent sales person. Both are very knowledgeable and professional in every way! Sincerely, COL Jerry Miller US Army, Ret.

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Google Feb 17, 2021

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Google Feb 14, 2021

Pl

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Google Feb 14, 2021

Rusnak BMW have always provided me an excellent customer service. They have taken care of my 640i BMW impeccably. Josh and Zack — at the service department — should be commended for their indefectible commitment to excellence.

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Google Feb 11, 2021

Great customer service and flexibility during COVID. It was a smooth process handled by professionals!

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Google Feb 11, 2021

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Google Feb 8, 2021

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Google Feb 7, 2021

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Google Feb 7, 2021

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Google Feb 7, 2021

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Google Feb 6, 2021

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Google Feb 4, 2021

Great staff at the service department. I appreciate all that they are doing. For some reason, there no longer is a cashier to go to which makes me think BMW is cutting corners. You would never know it from the service I got from Mike but since I have been a BMW driver for decades, I noticed this. Amazing overall. Humans cannot be replaced!

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Google Feb 3, 2021

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Google Feb 2, 2021

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Google Feb 1, 2021

Rusnak BMW is a pleasure to deal with. I have purchased or leased multiple cars from Mickey over the years and he has always been patient, attentive and accommodative. Mike Powell in service has also been someone who has become our friend and has provided outstanding service and support. We just turned in a 530e for which the lease was due. Both Art in service and Roger in management made the task simple and quick. This is a great dealership.

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Google Feb 1, 2021

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Google Feb 1, 2021

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Google Feb 1, 2021

Professional and courteous crew!

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Google Feb 1, 2021

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Google Jan 31, 2021

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Google Jan 31, 2021

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Google Jan 30, 2021

We purchased a CPO BMW X3 from the Rusnak team. Shortly after driving it off the lot, the sunroof shade was causing a rattling noise whenever the sunroof shade was retracted. The repair was completed but unfortunately it was not a long term fix. I called to reschedule and Mike Powell cheerfully invited me to bring the X3 in for a recheck. Mike made arrangements for a brand new loaner and the Service team diagnosed and completed the repair that same day. It so nice driving around without the rattle anymore. Thanks Mike.

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DealerRater May 1, 2020

I don’t know if it’s as much of the dealership as it is about the people who work there, daphne was absolutely great to work with she answered all my questions and even though I had to go back for a separate issue she was very on top of everything and kept me informed the whole way. It is because of her my experience was great.

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DealerRater Apr 30, 2020

Excellent service provided by Robert Rosas. He found the car we needed in no time and all paperwork was ready once we arrived at dealership. Very smooth car buying experience . Thank you.

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