My service writer, Art, is always informed and works on my behalf to get my BMW M850i proper attention with an appropriate sense of urgency and timing. RUZNAK and Art have always given me great service and made me feel comfortable that my best interests were being honored. Service Manager, Jim, is exceptionally knowledgeable. The mechanic Craig, is also thoroughly knowledgeable with great versatility.
When brought the leased car in for regular maintenance, found out the warranty expired due to it’s a dealer’s loaner car at the time of leasing it and I had to pay for the charges even the 3 year lease wasn’t up yet and the mileage was way below 30000 miles. Chris Darby, the general sales manager went his way to resolved the issue and got the maintenance taken cared of. Very nice guy and it shows this is a worthy dealership to be considered.
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